Patients & Visitors
Find the information you need for your inpatient stay or outpatient visit or learn more about Mount Auburn Hospital's many amenities.
Financial Assistance
Learn about our programs for financial help
Get Help Paying Your Medical Bills
If you feel you may qualify for financial assistance, Mount Auburn Hospital’s team of financial counselors is ready to assist you in applying for and obtaining Health Insurance. Our financial counselors will work with you to explore the best options available, including arrangement of affordable financing. Financing your hospital bill is a confidential personalized process.
The Financial Counseling Service provides assistance in applying for:
- MassHealth
- Children’s Medical Security Plan
- Connector Care Plans
- Premium Tax Credits
- HSN (Free Care)
Our Financial Assistance Program
We provide emergency and other medically necessary care at low or no cost to you when you qualify for financial assistance.
We make it easy to apply for medical financial help, even if you have some insurance.
Our financial counselors can help you fill out the forms needed for all financial assistance programs for which you are eligible. This service is free.
If you are approved for financial assistance, it will apply at these locations:
- Anna Jaques Hospital
- Addison Gilbert Hospital
- BayRidge Hospital
- Beth Israel Deaconess Medical Center
- Beth Israel Deaconess Hospital-Milton
- Beth Israel Deaconess Hospital-Needham
- Beth Israel Deaconess Hospital-Plymouth
- Beverly Hospital
- Lahey Hospital & Medical Center
- Lahey Medical Center, Peabody
- Mount Auburn Hospital
- New England Baptist Hospital
- Winchester Hospital
Financial Assistance Documents by Language
հայերեն (Armenian)
- Credit & Collection Policy / Վարկի և գանձման քաղաքականություն
- Financial Assistance Policy / Ֆինանսական աջակցության քաղաքականություն
- Financial Assistance Policy Summary / Ֆինանսական աջակցության քաղաքականության ամփոփագիր
- Financial Assistance Application / Ֆինանսական օժանդակության դիմում
- Medical Hardship Application / Բժշկական դժվարությունների դիմում
Français (French)
- Credit & Collection Policy / Politique de crédit et de recouvrement
- Financial Assistance Policy / Politique d'aide financière
- Financial Assistance Policy Summary / Résumé de la politique d'aide financière
- Financial Assistance Application / Demande d'aide financière
- Medical Hardship Application / Demande de difficulté médicale
Ελληνικά (Greek)
- Credit & Collection Policy / Πολιτική πίστωσης και είσπραξης
- Financial Assistance Policy / Πολιτική οικονομικής βοήθειας
- Financial Assistance Policy Summary / Σύνοψη πολιτικής χρηματοοικονομικής βοήθειας
- Financial Assistance Application / Αίτηση οικονομικής βοήθειας
- Medical Hardship Application / Εφαρμογή ιατρικής δυσκολίας
Kreyòl ayisyen (Haitian Creole)
- Credit & Collection Policy / Kredi ak Règleman Koleksyon
- Financial Assistance Policy / Règleman Asistans Finansye
- Financial Assistance Policy Summary / Rezime Règleman Asistans Finansye
- Financial Assistance Application / Aplikasyon pou Asistans Finansye
- Medical Hardship Application / Aplikasyon pou pwoblèm medikal
Português (Portuguese)
- Credit & Collection Policy / Política de Crédito e Cobrança
- Financial Assistance Policy / Política de Assistência Financeira
- Financial Assistance Policy Summary / Resumo da Política de Assistência Financeira
- Financial Assistance Application / Pedido de Assistência Financeira
- Medical Hardship Application / Aplicação de dificuldades médicas
русский (Russian)
- Credit & Collection Policy / Кредитная и инкассовая политика
- Financial Assistance Policy / Политика финансовой помощи
- Financial Assistance Policy Summary / Краткое изложение политики финансовой помощи
- Financial Assistance Application / Заявление о финансовой помощи
- Medical Hardship Application / Заявление о медицинских проблемах
Español (Spanish)
- Credit & Collection Policy / Política de crédito y cobranza
- Financial Assistance Policy / Política de asistencia financiera
- Financial Assistance Policy Summary / Resumen de la política de asistencia financiera
- Financial Assistance Application / Solicitud de asistencia financiera
- Medical Hardship Application / Solicitud de dificultad médica
Information Update
If you feel your medical record needs to be updated with your current information, including any name changes or corrected date of birth, download our Notice of Corrected Information and mail it to the following address:
Mount Auburn Hospital
Medical Records Department
330 Mount Auburn Street
Cambridge, MA 02138
Attention: Katie
Refunds
In the event you feel you have been overcharged for services Mount Auburn Hospital has provided we will investigate your claim. If an overpayment has been identified, Mount Auburn Hospital will credit your credit card or your account within five to ten business days. For questions about our refund process call 617-655-6849.
Additional Financial Resources
BILH Find Help is the place to find free/low-cost services near you.
Get help with bills, rent, buying food and more. Enter your zip code and hit the Search button below to find programs near you.
