Patients & Visitors
Find the information you need for your inpatient stay or outpatient visit or learn more about Mount Auburn Hospital's many amenities.
Bill Pay
A variety of ways to pay your bill
Paying Your Healthcare Bill
At Mount Auburn Hospital, you have several ways to pay your healthcare bill.
To pay your bill online, please visit the payment portal corresponding to the bill you want to pay:
- Pay your bill for services received on or after October 4, 2025: pay here
- Pay your bill for services received on or before October 3, 2025: pay here
We work with you and your insurance company to make the process easy to understand.
If you don’t have insurance, we provide financial assistance as needed.
We believe in price transparency. That’s why we share information about the costs of care with you.
Pay by SMS Text Message Alert
Starting on August 26, 2024, you can pay balances directly from your cell phone without logging into a portal, downloading an app, mailing a check, or making a phone call.
When you have a balance due, you can opt in to receive a text message letting you know. Select the link in the text message to open a secure site where you can see information about your balance as well as pay your balance by entering your payment method (credit card, HSA card, etc.). Complete balance or partial payment options are available. You can also set up a payment plan.
If you wish to speak with a billing representative, please call 617-655-6849.
Other Ways to Pay Your Bill
You also can pay your hospital bill by mail, over the phone or in person. Our Cashier’s Office is in the Needham Lobby of our main campus. We accept all major credit cards.
Please make checks payable to Mount Auburn Hospital.
Our mailing address is:
Beth Israel Lahey Health
PO Box 24284
New York, NY 10087-4284
Understanding Your Hospital Bill
Our billing team is here to answer any questions you have about your bill.
Please call us at 617-655-6849. We are available to answer your questions Monday through Friday from 8:00 am to 6:00 pm.
You can also view these resources:
Additional Financial Resources
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