Mount Auburn Hospital Earns 'LGBTQ+ Healthcare Equality High Performer' Designation from the Human Rights Campaign Foundation

MAH is One of 462 Healthcare Facilities Nationwide Earning this Designation

Cambridge, Mass. – Mount Auburn Hospital has been recognized as a “LGBTQ+ Healthcare Equality High Performer” by the Human Rights Campaign Foundation (HRC). The designation was awarded in the 16th iteration of HRC’s Healthcare Equality Index (HEI), released today. A record 1,065 healthcare facilities actively participated in the HEI 2024 survey and scoring process. Of those participants, 462 received the “LGBTQ+ Healthcare Equality High Performer” designation.

“We are honored and proud to be recognized for our inclusive approach to healthcare in our community,” said Ed Huang, MD, president, Mount Auburn Hospital. “We strongly believe it is important for everyone to be their authentic self and it is perhaps no more important than in a healthcare setting. LGBTQ+ rights are human rights and we do not hesitate to champion that cause.”

“As anti-LGBTQ+ extremists look to strip away healthcare access at every turn, LGBTQ+ people and their loved ones are looking for healthcare providers to offer and champion fully inclusive services, The Healthcare Equality Index is helping people find facilities where welcoming policies and practices are the standard,” said Kelley Robinson, President of the Human Rights Campaign. “We know that LGBTQ+ people – especially our trans family – continue to face discrimination in the doctor’s office. No one should have to put their health on the backburner for fear of mistreatment in a healthcare facility or by their doctor.”

Key highlights from the health facilities report include:

• Targeted Health Disparities Reduction Plans: Encouragingly, 71% have an official plan for reducing health disparities that specifically includes LGBTQ+ patients in addition to race, ethnicity, and linguistic concerns.
• Work to Be Done: Only 27% have an externally promoted specific program to provide patient navigation or advocacy services to transgender patients.
• Bias Elimination and Welcoming Interactions: Just over half (53%) have a policy or policies that specifically outline procedures and practices aimed at eliminating bias and insensitivity, and ensuring appropriate, welcoming interactions with transgender patients.
• EHR SOGI Data: Major increases are seen in the number of healthcare facilities collecting sexual orientation and gender identity-related data in their Electronic Health Records systems. Seven of the eight relevant data points had double-digit increases.
• Pronouns in Electronic Health Records: The ability to collect and display a patient’s pronouns rose from 44% to 74%. This is an important tool to help prevent misgendering a patient.
• FMLA-Equivalent Benefits: 38% offer FMLA-equivalent benefits that allow employees to take family and medical leave to care for same-sex partners as well as the children of a same-sex partner, regardless of biological or adoptive status – this is up from 34% in 2022.
• Comprehensive Benefits for Domestic Partners: 41% provide medical and comprehensive health benefits to domestic partners of benefits-eligible employees up from 34% in 2022. This is the first increase in this measure since the 2015 Obergefell decision on same-sex marriage.
• Employee Resource Groups: 72% have an officially recognized LGBTQ+ employee resource group.
• Community Engagement and Support: 92% took part in or supported one or more LGBTQ+ related events or initiatives in their service area.

This year’s HEI comes as LGBTQ+ adults are twice as likely as non-LGBTQ+ adults to be “treated unfairly or with disrespect by a doctor or healthcare provider” in the last three years, according to the Kaiser Family Foundation. The impact of anti-LGBTQ+ legislation combined with a history of discrimination in healthcare settings has the potential to cause even more LGBTQ+ people to delay or avoid seeking healthcare, which makes the HEI even more salient for those looking to find LGBTQ+-inclusive care.

About Mount Auburn Hospital

Mount Auburn Hospital was founded in 1886. A teaching hospital of Harvard Medical School, its mission is to provide clinically excellent care with compassion and to teach students of medicine and the health professions.

Mount Auburn Hospital is a part of Beth Israel Lahey Health, a healthcare system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,700 physicians and 39,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.