Volunteer Services

Ruth G. Erickson Volunteer Program

The Ruth G. Erickson Volunteer Program at Mount Auburn Hospital connects caring people with meaningful hospital volunteer opportunities. Our volunteers help create a welcoming, supportive experience for patients, families, visitors and staff throughout the hospital.

As a Mount Auburn Hospital volunteer, you can make a difference in the lives of others while becoming part of our hospital community. Volunteer opportunities vary based on hospital needs, your interests and the requirements of each department.

Volunteer Opportunities

Volunteer opportunities may include:

• Welcoming and assisting patients and families by providing directions, wayfinding, and a friendly point of contact throughout the hospital
• Visiting patients and providing companionship, conversation, reading materials, activity items, and other forms of support
• Assisting with patient transport, including escorting patients and helping them navigate to and from appointments or hospital services
• Supporting clinical departments such as the Emergency Department, PACU, Pathology, Blood Lab, Oncology, Physical Therapy and Perinatal Services
• Helping with administrative and clerical tasks, including filing, data entry, answering phones, sign-in support and special projects
• Supporting Labor & Delivery, OB/GYN, and the Special Care Nursery through restocking, administrative projects and patient and family support
• Providing comfort and hospitality to patients and families in waiting areas and other common spaces
• Assisting with the Gift Shop and Hospitality Services, including managing hospitality carts for staff
• Supporting patient experience initiatives, including assisting with patient experience surveys and other activities designed to improve the patient and family experience
• Participating in certified pet therapy visits to provide comfort and connection to patients, families and staff
• Supporting wellness programs and other non-clinical services that promote comfort, connection and well-being
• Providing specialized support, including opportunities such as Pastoral Care and other department-specific volunteer roles
• Helping develop new programs, including our Special Care Nursery Cuddling Program

Volunteer Placements

Volunteers are currently serving across a variety of hospital departments and programs, including:

Contact Us

To apply to be a volunteer at Mount Auburn Hospital, please fill out our online application.

Have questions about Volunteering? Please contact our Ruth G. Erickson Volunteer Services Manager, Molly Fraust-Wylie at mah-volunteer@mah.org.

Apply Today